At Stahili, we're all about keeping your information safe. By accessing or using our services, you consent to the practices described in this policy. You also have the right to withdraw your consent at any time, subject to applicable laws and the terms outlined in this policy. This is the lowdown on how we handle your data when you use our app.
We keep it straightforward. Here's the information we may collect:
We don’t believe in asking for your personal information unless there is a really good reason, and one that you’ll end up benefitting from.
We use your information to enhance your Stahili experience, connect you with great opportunities, and ensure you receive your well-earned rewards.
We may use your information for the following purposes to:
We use cookies (tiny files on your device) to make your Stahili experience smoother and more personalized. They help us remember who you are and what you like.
We never share your personal information outside of Stahili. Any data shared with partners is completely anonymous.
We may share basic, anonymous data with our partners to improve Stahili. Think of it as sharing the "what," never the "who."
Outtech experts assist with data storage and analysis. But they only access your information when necessary, and are bound by strict confidentiality.
We comply with legal requirements, which means we may share information if required by authorities.
That's it! No hidden surprises.
We use advanced security measures to protect your data. However, while we do our best, no online system is 100% secure, and absolute protection cannot be guaranteed.
You have control over your information. Here’s what you can do:
Contact us at dataprotection@stahili.com, and we’ll respond within 24 hours.
How to Exercise Your Rights
To exercise any of your rights, including accessing, correcting, or deleting your data, you can take the following steps to contact us:
If you have any concerns about how we handle your data, you also have the right to file a complaint with the Office of the Data Protection Commissioner.
9. Changes and Updates
We may update this policy from time to time. If there are any major changes, we’ll keep you informed.
10. Need Help?
For any questions, reach out to us at dataprotection@stahili.com. We’re happy to assist!
11. Applicable Data Privacy Laws
We’re a Kenyan company, but we know that people from all over the world may use Stahili. So, we adhere to local data protection while also complying with global standards, which is the European GDPR, to ensure your privacy is safeguarded.
Of course, we strictly follow all Kenyan data privacy laws. We like to play by the rules.
Kenya References: PERSONAL-DATA-PROTECTION-HANDBOOK.pdf
12. Personal Data
We don’t collect your information without any reason. If we ask for any data, it’s for a reason that ultimately benefits you.
Personal data is any information that uniquely identifies you, either on its own (e.g., your ID number) or in combination with other details (e.g., name and date of birth).
To keep our promise, we only collect the absolute minimum personal information necessary. Below are examples of how we stay true to our commitment.
Information Usual Approach Stahili Approach
Age Date of Birth - Easily combined with other data to personally identify the user Year of Birth – Much harder to use to identify someone but still provides the basic age information
Address Full Address - Easily identifies and exposes the user County & Constituency – Allows us to show our partners where demand is based, without exposing personal information Data we do collect:- Year of Birth: Allows Stahili to ensure appropriate surveys and offers are sentProvides evidence that under 10s are not being invited to the platformCounty & Constituency: Allows Stahili to ensure surveys and offers are targeted at relevant audiences and allows Stahili to show consumer coverage- Gender: Allows Stahili to ensure that surveys and offers are targeted appropriately – Not MandatoryPhone Number: Used to deliver data bundle rewards
13. Sensitive Data
Sensitive data refers to information that does not directly identify a consumer but could be used for discrimination. Our policy is to avoid the collection of such data unless absolutely necessary.
We want to assure you that:
These measures reflect our commitment to respecting your privacy and protecting your data at every step.
Data Controller
Stahili will be the sole data controller.
Data Processors
Behind the Scenes
We're always working to keep your data safe and sound. We follow all the Kenyan data protection laws and implement strong security measures to protect your information.
As we grow, we continuously monitor and improve our privacy practices. If needed, we'll bring in a Data Protection Officer to ensure compliance.
Our priority is to store your data within Africa whenever possible. However, in some cases, we may use services outside Africa to maintain smooth operations.
Rest assured, your privacy always comes first.
Stahili is a platform designed to empower and connect the Kenyan community. By accessing our services, you agree to these Terms & Conditions, so please read them carefully.
You can:
To maintain a safe and respectful environment, you must not:
Your privacy matters to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.
Stahili is provided "as is." While we strive for excellence, we cannot guarantee uninterrupted, error-free services.
We are not liable for any loss or damage arising from your use of the platform.
To the fullest extent permitted by law, Stahili and its affiliates will not be liable for:
You agree to indemnify and hold Stahili, its affiliates, and its partners harmless from any claims, damages, or liabilities arising from:
We may update these Terms & Conditions periodically. Changes will be effective immediately upon posting, and your continued use of the platform signifies acceptance.
If any part of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
You may not transfer your rights or obligations under these Terms without our prior consent. Stahili may transfer its rights without notice.
Stahili reserves the right to terminate or restrict access to its platform at its discretion, without notice, for violations of these Terms.
If you have questions, concerns, or feedback, reach out to us at hello@stahili.com.
This Cookie Policy (“Policy”) explains what cookies are, how they’re used on the Stahili platform (“Website” or “Service”), and your options for managing them.
This Policy is a legally binding agreement between you (“User”, "you", or "your”) and Stahili (“Stahili”, "we", "us", or "our”). By using our Website and Services, you agree to this Policy. For more on how we use, store, and protect your personal data, check out our Privacy Policy.
Cookies are tiny text files saved on your device when you visit a website. They’re designed to enhance your browsing experience by remembering your preferences.
These cookies are essential for our Website to work properly. For example, they help you log in securely.
These cookies allow us to save your preferences, like your username or layout settings, for a smoother experience next time you visit.
We use these to understand how people interact with our Website. This helps us make improvements based on aggregated and anonymous data.
These cookies allow us and third parties to deliver relevant ads to you. While we don’t create detailed profiles of your browsing behavior, we do use aggregate data to tailor advertising content.
Social platforms like Facebook or Twitter may set cookies to help you share content or interact with social features.
Our emails may include web beacons or tracking pixels that let us see if you’ve opened the email or clicked any links. This helps us refine our communications to make them more relevant. You can avoid this by disabling images in your email client.
Don’t like cookies? You can manage or block them through your browser settings. Note that disabling cookies might impact your experience with our Website and Services.
Learn more at internetcookies.org.
We use third-party services to better understand user behavior and improve our platform:
We may update this Policy occasionally. Changes will take effect once posted on the Website, and the "last updated" date will be revised accordingly.
By using Stahili's Website and Services, you agree to this Policy. If you don’t agree, you may not use our platform.
Do you have questions or concerns about this Policy? Reach out to us at hello@stahili.com.