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Brand Health Pulse

Continuous, always-on consumer sentiment & brand tracking metrics.

100K+ Profiled Members
350+ Brands Surveyed
20M+ Question Responses
100K+ Profiled Members
350+ Brands Surveyed
20M+ Question Responses
100K+ Profiled Members
350+ Brands Surveyed
20M+ Question Responses
CONTINUOUS CONSUMER INTELLIGENCE

Know Exactly Where Your Brand Stands Every Single Day

Always-on insights from thousands of daily surveys across hundreds of categories. Track daily shifts in Top-of-Mind Awareness (TOMA), consideration, usage and attitudes (U&A), market share of wallet, brand imagery, and competitor switching across all of Kenya.

The Complete Brand Funnel

Diagnose exactly where you win and where you lose customers along the buying journey — awareness through to usage and attitudes — with daily high-density precision.

STAGE 01

Top-of-Mind Awareness (TOMA)

Measure unaided spontaneous recall and aided recognition to see if your brand is the first name Kenyans think of in your category.

STAGE 02

Consideration & Preference

Quantify active purchase consideration and brand preference ranking to uncover drop-offs between high awareness and actual trial.

STAGE 03

Usage & Attitudes, and Share

A continuous usage and attitudes read: primary brand dominance, secondary brand rotation, purchase frequency and occasion, attitudes to the category, and shopping channels across urban and rural tiers.

STAGE 04

Loyalty, NPS & Advocacy

Benchmark your Net Promoter Score (NPS), retention rate, brand advocacy, and early warning signs of defection to rival products.

Actionable Dashboard Intelligence

Category-benchmarked metrics designed specifically for CMOs, commercial heads, and brand directors.

Brandhealth Pulse

Every single day, not every quarter

Top-of-mind awareness, tracked daily against your two closest competitors. Over these 30 days the tracked brand moved +9.3 points.

20%30%40%50%Day 1Day 15Day 30Your brandCompetitor ACompetitor B

Scroll the chart sideways to see it all

  • Your brand
  • Competitor A
  • Competitor B
Top-of-mind awareness by day (%)
DayYour brandCompetitor ACompetitor B
Day 137.6%43.4%28.5%
Day 238.1%42.8%28.8%
Day 338.4%42.3%28.3%
Day 438.2%42.1%28.6%
Day 538.6%42%29.1%
Day 638.4%42.5%29.1%
Day 739.4%42.3%29.9%
Day 838.8%41.7%30.6%
Day 938.3%42.3%31.3%
Day 1039.3%41.7%30.7%
Day 1140.2%42.2%30.3%
Day 1240.6%42.6%31.2%
Day 1340.6%43%30.5%
Day 1441%43.3%31%
Day 1541.7%42.4%30.6%
Day 1641.1%42.9%31.2%
Day 1741.3%42.8%32.1%
Day 1841.7%42.9%31.9%
Day 1941.3%43.1%31.4%
Day 2041.7%42.9%30.6%
Day 2142.5%42.5%29.9%
Day 2243.3%41.8%30%
Day 2342.8%41.9%29.1%
Day 2443%42.5%29.6%
Day 2543.7%42%30.1%
Day 2644.5%41.1%30.1%
Day 2745.3%41%30%
Day 2846.2%40.8%30.2%
Day 2946.6%39.9%29.6%
Day 3046.9%38.9%29.1%

Illustrative tracker · Stahili Brandhealth Pulse

Top-of-mind recall

38.4% spontaneous recall, 4.6 points clear

Share of category panel members naming the brand first, unprompted.

Your brand38.4%Competitor A27.2%Competitor B18.9%

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Spontaneous recall by brand
BrandRecall
Your brand38.4%
Competitor A27.2%
Competitor B18.9%

Illustrative dashboard view · Stahili Brandhealth Pulse

Conversion efficiency

Where the funnel leaks

Share of the category panel reaching each stage. The steep step is awareness to consideration.

Aware82%Considered54%Main brand31%Advocate22%

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Share of panel reaching each funnel stage
StageShare
Aware82%
Considered54%
Main brand31%
Advocate22%

Illustrative dashboard view · Stahili Brandhealth Pulse

Net promoter score

+48 net, against a category average of +26

Promoters minus detractors.

61%Promoters26%Passives13%Detractors

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  • Promoters 61%
  • Passives 26%
  • Detractors 13%
Net promoter score composition
GroupShare
Promoters61%
Passives26%
Detractors13%

Illustrative dashboard view · Stahili Brandhealth Pulse

Switching & churn

Price moves more shoppers than promotions do

Reasons given for changing brand in the last 30 days.

Price & pack size41%Retail stockout28%Rival discounting19%Peer recommendation12%

Scroll the chart sideways to see it all

Drivers of brand switching
DriverShare of switchers
Price & pack size41%
Retail stockout28%
Rival discounting19%
Peer recommendation12%

Illustrative dashboard view · Stahili Brandhealth Pulse

8-Attribute Brand Imagery Grid

Evaluate consumer perception across 8 core drivers against category rivals, updated daily.

Quality & Reliability
💰 Value for Money
🛡️ Trust & Integrity
💡 Modern & Innovative
📍 Easy to Find / Availability
🤝 Customer Care & Support
👥 A Brand for People Like Me
🇰🇪 Proudly Kenyan Heritage

Unmatched Panel Scale & Demographic Depth

High-density data collected directly from verified Kenyan households.

100K+

Profiled Panel Members

Verified consumers who complete surveys on a regular cadence with fraud and speeder checks.

47

Counties Covered

From tier-1 metros (Nairobi, Mombasa, Kisumu) to regional shopping hubs and rural consumer centers.

All tiers

Socio-Economic Depth

Stratified panels across lower, middle and upper consumption tiers, so every income band is represented.

Daily

Cadence Refresh

Continuously refreshed data feeds to detect competitive swings before traditional monthly reports.

Empower your brand
with continuous clarity

Join Kenya's leading FMCG manufacturers, financial institutions, and retailers who rely on Stahili for daily brand health intelligence.